SHIPPING INFORMATION

Shipping

NL: Free, 1-2 weeks
EU: €25, registered mail
World: €35, registered mail
Express: €70

Delivery times

The Netherlands 1-2 weeks
Europe 1-2 weeks
Rest of the world 1-2 weeks

Taxes and duties

All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.

Important information

Orders are traceable through our tracking system. Please note that delivery times are estimated times only, and therefore we can not be held responsible for possible delays caused by payment authorization and/or stock availability. Unfortunately we are not able to deliver to post office boxes.

Insurance

La Palette insures each purchase during time in transit until it is delivered to you. All orders require signature upon delivery, at which point responsibility for the shipment passes to you. If you have specified a recipient other than yourself for delivery purposes, you also accept that signature by the third party is sufficient proof of delivery and fulfilment by La Palette.

Incorrect order

If for some reason you experience an issue or error with any of your orders, please contact us immediately in order to receive the correct treatment. Always include your order reference when contacting customer services at info@palettedenim.com

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